Tens of thousands of Delta passengers around the world are grounded this morning due to a system-wide computer failure caused by a power outage in Atlanta, with the airline unable to say when the problem will be fixed.
“Our systems are down everywhere,” the Atlanta-based airline told customers on Twitter – while airport agents wrote out boarding passes by hand.
All flights enroute are operating normally, of course, but if you’re awaiting departure you’re “delayed.”
Due to a computer outage, flights awaiting departure are currently delayed. Flights enroute are operating normally.
— Delta News Hub (@DeltaNewsHub) August 8, 2016
Delta operates 5,000 departures a day and is a member of the SkyTeam alliance alongside airlines including Air France-KLM.
It also partners for transatlantic flights with Virgin Atlantic, which said its flights were operating normally but cautioned that passengers should check tickets in case their flight was due to be operated by Delta as part of a code share agreement.
Delta issued a statement at 7:15am EST apologizing for the delays and for their flight statuses showing “on-time.”