25-year-old JetBlue Airways passenger Michelle Lavin claims that she was treated “like a child” by cabin crew upon allegedly experiencing second- and third-degree burns on her backside from spilled tea.
“I was in excruciating pain and had tears running down my eyes and asked them to get me anything,” said Lavin. “Cream. Something! […] They said, ‘We don’t have anything for burns on the plane.’ They were looking at me like I was insane.”
When Lavin finally dropped her pants and showed flight crew the severity of the burn, “They were horrified, and then they were much nicer. At that point I realized they knew they had a problem. They said, ‘This is very bad,’ ” according to Lavin.
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